With AFG, your support team extends to over 200 staff nationally.
We’re more than a mortgage broker aggregator. We’re here to help your business succeed by providing you with expert knowledge from our IT, marketing, and compliance teams. Our client and broker support service team are available to take your queries by phone or email. We know the industry.
Client & Broker Services
Your Client & Broker Services team can offer assistance in relation to any queries you may have.
The team are available 9:00am to 7:00pm EST (7:00am to 5:00pm WST), Monday to Friday (excluding public holidays).
Your compliance team can assist you in navigating the initial and ongoing requirements to be compliant. From checking marketing material to information on responsible lending, our compliance team are a wealth of knowledge for you.
The technology we provide you is one of our key business differentiators. Your team of ~40 IT staff have created the tools and platforms you need.
Comprised of experts in communications, training, design, and social media, your marketing team are here to support the growth of your business.
Your Partnership & Sales Teams
Working with AFG you have access to your own Partnership & Sales team, who are backed up by our IT, Compliance, Marketing and Customer and Broker Services teams. Our experienced teams will be able to assist you and help your business grow alongside your relationships with your clients.
New South Wales & Australian Capital Territory – Partnership & Sales Teams
Queensland & Northern Territory – Partnership & Sales Teams
South Australia – Partnership & Sales Teams
Victoria & Tasmania – Partnership & Sales Teams
Western Australia – Partnership & Sales Teams
Your AFG Home Loans Team
The AFG Home Loans team is committed to helping our brokers and their clients find the correct financial solution for their needs. We make sure our home loans are as competitive as possible and have the features you could want in a complete loan and banking package.