Sustainability

Our People

We believe our people are our biggest asset, who prosper when they have a diverse, supportive, flexible and welcoming workplace.

Working at AFG

At AFG, career and personal development is important to us, and we’re committed to ensuring our employees achieve their career goals. We support the growth of our staff by providing a development pathway, with both internal and external training organised where appropriate.

To ensure good engagement and feedback we conduct frequent staff satisfaction surveys. AFG conducts annual performance appraisals, as well as encouraging agile conversations between our employees and their managers throughout the year. We love to celebrate how our colleagues have developed and progressed their careers since starting with AFG.

Interested in joining the team? Find out how

Our values

We exist to create competition and financial choice for Australians by protecting, backing and championing the broker industry on behalf of our members. We do this through our values.

INTEGRITY

We do what's right

We do the right thing and hold ourselves and each other to the highest standard. We are known and respected for our commitment to honesty, trust, and transparency.

Accountability

We see it through

We take ownership of our actions, behaviours, performance and decisions. We act with consistency, and we keep our commitments.

Customer Centric

We walk in their shoes

We earn our customers’ trust by working 
in partnership with them to create solutions and deliver exceptional customer experiences. We listen, learn, and put our customers 
at the centre of all we do.

Team Player

Together 
we make a
difference

We empower and support those around us to achieve our shared purpose. We collaborate, we challenge ourselves and each other, and we’re open, encouraging, and respectful 
of everyone we work with.

Benefits

Check out the benefits that you can enjoy at AFG

We place high importance on work/life balance for employees – we work hard, but we also make time for fun and understand our employee’s family commitments.

Attractive salary

We offer competitive salary packages that recognise your skills and experience.

Parental leave

We provide 16 weeks of parental leave for the primary carer and four weeks for the secondary carer.

Flexible working

Depending on your role, you can enjoy flexible hours, part-time arrangements, and hybrid 
work-from-home setups. We keep a watchful eye on excessive working hours and take steps to find solutions.

Wellness benefits

Stay physically healthy with flu vaccinations, 
skin checks, and end-of-trip facilities at selected locations. Snack on fresh fruit which is delivered weekly to the office.

Mental health support

Our Employee Assistance Program (EAP) and mental health officers in each state, along with regular awareness campaigns, ensure you have the support you need.

Career development

We empower our team members to meet personal and organisational learning needs by providing access and assistance to training and development courses.

Leadership development

We identify high performers with exceptional potential and create bespoke learning pathways 
to support their career progression.

Employee referral

Help us find a new employee and you can earn up to a $1,500 referral bonus upon their successful hire.

Awards and recognition

We celebrate and reward team members who 
go above and beyond with a series of awards, including those voted on by peers.

Social events

Networking and relationships are important, so we regularly hold social events, volunteering days, and activities that give back to the community.

Workplace giving

In group fundraising efforts, we support our people to make pre-tax donations and match these dollar-for-dollar to amplify their impact.

And some other good things about working at AFG...

Diverse, inclusive and accessible workplace

We provide workplaces free from unlawful discrimination or harassment, where all employees are treated with dignity, courtesy, and respect. We support these efforts with a Diversity, Equity, and Inclusion Policy and an Anti-Bullying and Harassment Policy.

Value Your
Feedback

Your happiness and engagement are vital. 
We conduct regular pulse surveys to check in on job satisfaction, monitor stress levels, and detect any issues. We then take action to address this feedback.

Regular
Appraisals

Annual performance appraisals help check 
in against KPIs, while agile conversations complement this process.

Freedom of Association

We respect and recognise our employees’ 
rights to freedom of association, collective bargaining, and to join trade unions.

Code of
Conduct

Our success depends on the knowledge, experience, and talent of our employees and our compliance with the highest standards of corporate conduct, ethics, and governance. Employees are required to read and agree to our Code of Conduct at onboarding and complete compulsory annual refresher training.

*AFG is compliant with Australian workplace laws

Diversity, Equity & Inclusion

AFG recognises the importance of having a workforce that reflects the wide range of individuals, cultures and experiences represented in its stakeholder base. We believe a diverse workforce can make more informed and innovative decisions by drawing on the broad range of ideas, experiences, approaches and perspectives.  

Learn more about Diversity, Equity & Inclusion at AFG

Employee Assistance Program/Mental Health

At AFG the wellbeing of our employees is important to us. Our EAP (Employee Assistance Program) is a voluntary and confidential counselling service. It is a short-term, solution focused approach to help AFG employees enhance their wellbeing. EAP is there for personal or work-related concerns that are impacting the health and quality of life or when AFG employees need guidance on professional or personal goals. The program is also available to AFG brokers.

AFG also has trained mental health first aiders available in each office.

AFG Staff Training

Going beyond our role specific training, AFG is committed to upskilling and preparing our staff with comprehensive training across a broad range of key areas:

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