Lender appetites, policies and products change all the time. While this breeds great competition, it also can see you struggle from time to time in finding the right finance solution for your client, or in some cases not being able to find finance at all. From application to settlement any number of things can happen and not being able to fulfil a client’s need and being the bearer of bad news can be tough, particularly when there is a lot at stake for them.
There may also be a stage in your own business or personal life where something negative happens, perhaps even on your own finance front. Even if this is a small setback, the stress you may feel could be amplified given your extensive experience, you may be too hard on yourself.
All of these things can very easily lead to poor mental health and potentially a mentally unhealthy workplace.
On the positive side, knowing what can help constitute a mentally healthy workplace is also as important. Positive mental health in the workplace sees your team be more productive and happier to be at work which can lead to better client experience, less staff turnover, and of course a healthier bottom line.
Creating a mentally healthy workplace is a good thing to do, and it’s not hard. There are a host of online resources to help you in the right direction. Most of them revolve around the creation of a positive work culture, solid management of stress and other risks to mental health, support systems for those with mental health conditions, and a zero tolerance approach to discrimination.