We are committed to our employees and believe in encouraging teamwork, giving recognition where it is due, supporting professional development through training and career opportunities, promoting a balance of a work and social life and encouraging open and honest communication.
We offer the same benefits and inclusions to all staff including but not limited to;
- Access to flexible working hours and arrangements as well as a flexible dress policy.
- Celebration of diversity events to encourage awareness and understanding.
- Observing each individual’s choice of privacy and discretion with regard to any attribute of their identity.
- Partnerships with institutions which enable us to continue our pipeline of diverse talent for employment.
Meet some of our people
Meet some of our current employees who have developed their career within AFG.
Erin started with AFG in 2002, not too long after she finished high school. Erin is the Executive Assistant to the AFG Directors and describes her role as a jack of all trades as it encompasses being a PA, office manager, travel consultant, first aid officer, and Assistant to the HR team when required. Erin has come a long way from her first role with AFG as a junior in the Finance Department and still fondly remembers being interviewed on a Friday and starting work the following week.
Erin enjoys her ever changing and expanding role, and that she considers the friends she’s made at AFG part of her extended family.
Business Development Manager
Them joined AFG in 2009 as Business Relationship Manager, before being promoted to Business Development Manager. Them’s typical day involves meetings and calls with his Victorian brokers, generating business and managing his pool of prospects. Them cites the people he works with, the culture of AFG and the dynamic market conditions which mean two days are never the same as the key reasons he loves his role.
Them has enjoyed great success at AFG, no doubt due to his incredible drive and enviable energy levels.
Business Development Manager
New South Wales
Hannah has been working in the aggregation industry since 2009, starting at AFG in 2014 as a Relationship Manager (RM). After three and a half years in the RM role, Hannah was successful in gaining a promotion to her current role of Business Development Manager (BDM).
Hannah describes working with the staff across the country as an honour and a privilege and is particularly thankful for her supportive and encouraging colleagues. She credits their generosity in sharing their knowledge to enable her career to have progressed as it has, expressing that “it takes a village and with this one the sky’s no limit.”
Hannah enjoys working with the brokers in her portfolio to enrich and grow their businesses.
Customer Service Manager
Darryl has been with AFG since 2007. Prior to joining the AFG family, Darryl worked in various roles within the banking sector. His last employer had over 24,000 employees and he remembers well the feeling of coming to a smaller, more open, friendly, and progressive organisation. He recalls greeting the Directors in the lift each morning and what a culture shock that was compared to previous roles where he’d only ever seen photographs of the people in charge. Darryl started out at AFG as a Credit Analyst and was then offered the opportunity to lead a team within AFG’s Services and Support area, and currently enjoys the role of Customer Service Manager.
Darryl lists the great friends, memorable experiences and the real sense of community as the key reasons he enjoys his role so much.
Senior Developer, IT
Khushroo joined AFG in 2006 as a Systems Support officer, quickly moving into the role of Junior Web Programmer in 2007. In 2009 Khushroo was promoted again to the position of Programmer, settling into his current role as Senior Developer in early 2013.
Khushroo’s contribution to our Web and Mobile Applications, including the smartphone and tablet applications used every day by our members, has proven him an asset to AFG’s IT Department as well as to the growth and development of AFG as a business.
Jacqueline joined AFG back in 2001, accepting the role of Accounts Assistant, and has successfully worked her way up to the senior role of Accountant. When Jacqueline started at AFG she came from the legal world and was looking for a brand new position with an accounting slant as she knew this was the area she wanted to pursue in terms of her career. Over the past few years whilst working full time, Jacqueline has managed to squeeze in a Bachelor of Commerce with a Major in Accounting, which she is now just a semester or two away from completing.
Jacqueline cites the great people she works with, the flexibility of the company in supporting her university studies, and the ‘great vibe’ as the reasons she loves working at AFG.
AFG and diversity
Our people are our most important asset and we are committed to the maintenance and promotion of workplace diversity and inclusion.
Diversity and inclusion drives our ability to attract, retain, motivate and develop the best talent, create an engaged workforce, deliver the highest quality services to our customers and continue to grow our business.
Diversity is so important when it comes to business, it’s widely regarded as a key driver of business growth, one that helps foster creativity and innovation. It drives better business decisions and it gives companies like us a key competitive advantage.
When it comes to people, a broad set of experiences and different ways of looking at things often lead to more points of view, better ideas, faster ways of solving problems or ways to leverage opportunities.
With over 2,850 brokers operating under the AFG banner, and 10,000 customers or so every month it is also important to us that the diversity of our staff reflects the diversity of our broker base, our customer base, and the large organisations we partner with every day.
We strive to create a work environment that is as diverse as it is innovative and dynamic. And we strive to create an environment that is inclusive of all when it comes to gender, ethnicity, sexual orientation, religious beliefs, disability, age and educational experience. We want everyone coming to work feeling part of the team; feeling valued, respected and feeling truly part of the team.
AFG has developed a diversity policy that aims to encourage and foster diversity and inclusion across the company.
A small sample of the languages other than English spoken by AFG employees.
We take pride in our commitment to our employees.
Our core values are a direct reflection of our strong company culture, which governs how we interact with our people and our customers.
Foster collaboration by supporting each other, sharing knowledge and ideas.
Focused on customer service and meeting commitments, internally and externally.
Leveraging opportunities and technology to deliver better, smarter options.
Ethical, trustworthy and accountable.
Growing our business by investing in our people and partners’ growth.
Commitment to the maintenance and promotion of diversity and inclusion.
Our dedicated HR team are always on the lookout for new employee benefits and initiatives.
We place high importance on work/life balance for employees – we work hard, but we also make time for fun and understand our employee’s family commitments.
Some of the employee benefits that you can enjoy at AFG include:
Monthly Manager Awards
Nominated employees win a $100 voucher prize in recognition of their efforts.
Training & Development
AFG is committed to the development of its employees to meet both organisational and individual goals. As such AFG offers a variety of internal and external training options to employees, to help develop them in their roles.
We also have a dedicated education assistance scheme which encourages personal and professional development. Formal qualifications, such as tertiary degrees and diplomas, are also offered, depending on the relevance to an employee’s role.
Regular Staff Functions
Apart from the usual head office Friday night drinks, we have annual functions such as our Christmas party and our cocktail party. We also organise other fun events throughout the year, including trivia nights, Bogan Bingo, and family days.
Employee Referral Program
AFG’s Employee Referral Program is designed to reward current AFG staff for the referral of potential new employees. The reward is a cash payment of $1,500 (before tax) once the referred candidate successfully completes their probation period.
We have many opportunities for career development and advancement, as well as opportunities to begin your career.
Finding the right employees is crucial to our success. We are committed to attracting, maintaining and building a skilled and motivated workforce.
We can offer a wide range of career opportunities, including:
- Customer service/call centre
- Credit assessment
- Data entry/administration
- Finance and accounting
- Information technology
- Sales and marketing
- Human resources
Prior to advertising position vacancies to the external market, all roles are advertised internally, allowing current employees the opportunity to express their interest and develop their career within AFG.
To assist in finding the right employees, our recruitment process generally involves two interviews and two formal reference checks. For some roles psychometric assessment may be required; candidates will be informed of this during the interview process.
The interview process allows you the opportunity to get to know AFG and answer any questions you may have about the role or organisation. The second interview will follow a similar structure to the first interview.
Applicants selected for interviews will be contacted personally. If you are not contacted for an interview on a particular occasion we may keep your application on our confidential files for future vacancies. If you do not wish to have your details kept on file please mention this in your cover letter.
If you are interested in pursuing a career at AFG, why not have a look at our current vacancies on Seek. Can’t find something that suits you? Why not submit your résumé, along with a cover letter outlining your expression of interest to firstname.lastname@example.org and if a suitable position becomes available we can contact you.