We’re here for you, 24/7:
Information at your fingertips
Our interactive training platform, Learn, is open for business 24/7, giving you the information and training materials you need anywhere, anytime.
Knowledgeable staff with real solutions
Our Broker Services team is available Monday to Friday on 1800 063 210 or live online chat from 7am – 5pm WST.
Out of hours support procedures
If support is required out of hours, brokers can email details of the issue to membersupport@afgonline.com.au or leave a voicemail on 1800 063 210 and it will be addressed on the next business day.
Escalation procedures
All members are assigned a Relationship Manager. Any problems that require escalation can be handled by their Relationship Manager who will ensure that it is addressed by the appropriate people within AFG.
