We continue to invest in these tools and innovations.

Our technology platform and toolkit caters for our many and varied broker business models. All software, applications and support programs are developed internally by AFG staff, meaning that the people behind the tools you use day to day know your industry.

The cornerstone of all our products is FLEX. First released in 2001 FLEX was the first product of it’s kind in the mortgage industry, now it is the backbone to all our technology platforms that are available for all AFG brokers.

AFG technology toolkit

FLEX

FLEX is a single access point for all customer data and products, eliminating the need to run multiple programs to perform different tasks.

FLEX iPAD

Perfect tool for a one time meeting. Easily take clients through product comparisons, sign documentation, different scenarios and more.

Mobile Apps

Apps have changed how we communicate with each other, that’s why it’s a strong focus at AFG for our brokers to have the right tools.

SMART

AFG’s award winning custom-built marketing program that we manage on your behalf. Find out how SMART can work for you.

LYNK

LYNK is AFG’s custom built referral management tool that will help you streamline your lead process for you and your referrers can use.

Broker Fact Find

An online customer website that lets your customer complete their information themselves and saves everything back into FLEX.

BrokerHQ

BrokerHQ is our online search engine that finds all the lender documents you and your staff need, making it easy to find what you need.

KnowledgeHQ

KnowledgeHQ is AFG’s purpose-built online learning platform where you can find all the information and support information on everything AFG offer.

The team that works for you

AFG works hard to maintain our market-beating position by delivering an unrivalled package of products, systems and support to our member brokers. It is for this reason that 30% of Australia’s top 100 mortgage brokers choose AFG.

As an AFG member, you are at the top of our pyramid of support. Your dedicated Business Development Manager will work with you on your business plan, or help you develop a plan from scratch, offering the benefit of AFG’s full corporate experience to help drive your business forward.

Our Business Development Managers are focused on helping you to improve your revenue, your cash flow, your team and business resources. Where appropriate, Business Development Managers are backed-up by Relationship Managers who provide an additional level of support.

AFG’s member training goes well beyond the industry standard provided by lenders and institutions. Some members need extra assistance with IT and software training. Others ask for help with compliance and accreditation issues. Or it could be that you would like tools and advice to generate new customer leads and grow your business. We can help.

Once you’re up and running with our market-leading IT platform FLEX, our support team is here to help you every day from 9am to 7pm EST. Our IT help desk is staffed by the experts, who have helped develop our platform, and are able to trouble-shoot the most complex issues. AFG members enjoy a full complement of training and compliance tools to ensure they meet legislative and regulatory requirements.

We provide access to market leading PI insurance terms at significantly discounted rates and a dedicated Compliance and Member Audit Manager proactively supporting the member network.

Find out more about AFG

If you’re already an AFG broker just speak to your Business Development Manager today, but if you’re not yet with AFG, simply send through an enquiry and we will get you started.